Franchise Customer Experience Conference

June 18-20, 2024, InterContinental Buckhead, Atlanta
The Franchise Customer Experience Conference (FCXC) is a powerful event created for the unique needs of franchisors as they serve their multiple customers of consumers, franchisees and employees. FCXC brings together leaders in operations, marketing and technology, along with CEOs and Presidents leading the charge to deliver an outstanding customer experience. The event features compelling content and top speakers that help drive alignment across functions, along with focused learning tracks in each area to sharpen skills and network with other franchising leaders in similar roles. If you’re a supplier looking to strengthen or create new relationships with Franchisor leaders responsible for growth through customer experience, you do not want to miss this once-a-year event. Exclusive to franchisor attendees and supplier sponsors. Please visit www.francxc.com
Titles
16% | CEOs, Presidents, Founders |
20% | CMOs, VPs of Marketing |
22% | Marketing Directors |
12% | COOs & Operations Directors (6% each) |
10% | CIOs |
12% | Chief Experience & Brand Directors |
9% | Development Directors |
Number of Franchise Locations
29% | 1-50 |
13% | 51-100 |
20% | 101-250 |
12% | 251-400 |
25% | 401+ |
General Business Category
22% | Food |
12% | Retail Non-Food |
27% | Service Brick & Mortar |
39% | Service (Territory, Population) No Brick & Mortar |
